The Louisiana Purchase Affected The Boundaries Of The...

The Louisiana Purchase affected the boundaries of the U.S. because when Jefferson bought the land, the boundaries were not clear. Spain claimed the border was about one hundred miles west of the Mississippi River, while Jefferson was under the impression that it was around eight hundred miles further west, which was defined by the crest of the Rocky Mountains. This lead to four different government-funded expeditions. The first was in 1804 when Lewis and Clark led an expedition westward to determine the upper reaches of the Missouri River. Throughout the expedition Lewis and Clark were instructed to study the Indian culture, such as plants and animals. They were able to explore the Indian culture when they stayed their first winter in huts beside the Mandan Indians. Without the help from the Indians they would not have survived the winter. They also had to draw out the geography of the West. After the treacherous journey, they reached the Pacific Ocean on November 7, 1805. They made their journey back to St. Louis and arrived back in September 1806. The other three expeditions that took place between 1804 and 1806 were to determine the southwestern border. The first group went down the Red River to the Ouachita River, ending in current-day Arkansas. The second group went west into eastern Texas along the Red River and the third group ended up going too far into the Spaniard’s Territory, which caused them to get arrested and then released soon after. The Adams-Onis treatyShow MoreRelatedFactors Influencing United States Expansion909 Words   |  4 PagesThroughout the first half of the 1800s or 19th century there were many factors influencing United States expansion. From the Louisiana Purchase in 1803 to the Gadsden Purchase in 1853 the United States had tripled in size since its original thirteen colonies and only paid forty-five million dollars in doing so. The idea of Manifest Destiny spread quickly throughout the country and soon thousands were moving westward in search of a new way of life. The idea of Manifest Destiny was for the URead MoreThe Evolution Of Democracy And The Early Republic Essay1175 Words   |  5 Pageseveryone else wanted. Jackson was not a good person but he was a good president because he got things done as a president. He did thing that were good not only for him but for America s future. Jefferson accomplished a lot while he was president that affected everyone at this time and even us today. While Jefferson was president, he wrote the Declaration of Independence. It was written to declare the independence the colonies had from Great Britain. He also stated that all men should be created equallyRead MoreHow Did The Louisiana Purchase And The Adams Onis Treaty Affect The Boundaries Of The U.s.1729 Words   |  7 Pages1. How did the Louisiana Purchase and the Adams-Onis Treaty affect the boundaries of the U.S.? The Louisiana Purchase affected the boundaries of the U.S. because when Jefferson bought the land, the boundaries were not clear. Spain claimed the border was about one hundred miles west of the Mississippi River, while Jefferson was under the impression that it was around eight hundred miles further west, which was defined by the crest of the Rocky Mountains. This lead to four different government-fundedRead MoreAmerica s Expansion Of The New Lands852 Words   |  4 Pagesexpanding its boundaries over a vast area. However, the approach which the nation took in the acquisition of the new lands suggests differently as it did in fact greatly benefit America but was truly a much more aggressive form of imperialism. America’s strive to move westward was a thought since the very beginning and expansion helped portray the country’s true potential. This was clearly seen throughout the entire first half of the 19th century. Starting in the year 1803, the United States governmentRead MoreThe Lewis And Clark Expedition1433 Words   |  6 Pagesbrilliant thinker, inventor, and founding father, Thomas Jefferson . It has become a profounding turning point throughout America’s history. Investigating the recently obtained Louisiana Territory, which nearly doubled the size of the country, arranged Jefferson the opportunity to widen the boundaries of the United States to include both the Atlantic and Pacific oceans. The threat of the unknown lay ahead for Lewis and Clark’s team. The explorers had no idea what they would e be confronted with onRead MoreEssay on Manifest Destiny 1312 Words   |  6 Pageswealthy countries in the world, the United States of America, has gone throu gh many changes in its long history. From winning its independence from Great Britain to present day, America has changed dramatically and continues to change. A term first coined in the 1840s, Manifest Destiny helped push America into the next century and make the country part of what it is today. The ideas behind Manifest Destiny played an important role in the development of the United States by allowing the territorial expansionRead MoreManifest Destiny : Attitude Westward Expansion898 Words   |  4 Pagesdevelopment and manifest destiny is what makes America what it is today despite the negative aspects of it. Manifest Destiny is one of the peculiar features of America in the 19th century since â€Å"all nations are defined by their shared myths, but only United States had Manifest Destiny† (Amy S. Greenberg 4). I am of two minds in describing it and partially concur with this elucidation of manifest destiny that â€Å"In the mid-nineteenth century, Americans had come to believe that it was their destiny to exploreRead MoreManifest Destiny Essay1433 Words   |  6 PagesManifest Destiny Westward expansion was a key component that shaped the United States not only geographically, but economically as well. The first sign of any expansion West from the original states was when Thomas Jefferson bought the Louisiana Purchase from France in 1803. The country was in need of new land in order to accommodate for the expanding population. Once the country started to expand, its power soon followed. The nation had a struggle with expanding because of the Native AmericansRead More War of 1812 Essay examples866 Words   |  4 Pages The War of 1812 American frigates won a series of single-ship engagements with British frigates, and American privateers continually hurried British shipping. The captains and crew of the frigates constitution and United States became renowned throughout America. Meanwhile, the British gradually tightened a blockade around Americas coasts, ruining American trade, threatening American finances, and exposing the entire coastline to British attack. U.S. forces were not ready for war, and AmericanRead MoreManifest Destiny1327 Words   |  6 Pagesthe social, political and economical effects of this idea on the people living in the United States colonies and the West? Manifest Destiny is a term coined by John L. Sullivan in 1845 when talking about the annexation of Texas. He believed, along with other expansionists, that it’s inevitable that the US population would spread across North America because the land is given by Providence to the United States and that it’s natural that the land should be part of the country [Doc 1]. The idea of

Paradise Lost Books V V. Milton s Scale Of Nature

Carly Merryman ENGL 328 Stoll 3 October 2014 Paradise Lost: Books V VI Milton’s scale of nature, while appearing linear, allows the creatures within in it to â€Å"ascend to God† by â€Å"steps,† (V.512). This creates a dynamic scale that would enable a particular being the ability to move up and down the scale based on its behaviors, and align itself closer to God. However, an animal or a human can only climb so far. No matter how virtuous an animal was it could never surpass a human because it is lacking the spiritual essence that God awarded to man. Similarly, a human, while living, could never attain the same closeness to God as an angel. So while this allows for some degree of mobility, each sect of the scale is confined within the parameters that God set forth. If the creation was â€Å"one first matter all† as Raphael says to Adam then that would mean that all matter came from God. Not only does this reconcile science and religious beliefs because as Newton’s First Law says, â€Å"Mat ter can neither be created nor destroyed,† but it also asserts that all matter begins as being inherently good. This explanation disqualifies ex nihlo because as science says there can be no absolute nothing. Milton’s attempts to resolve the religion versus science issues are made stronger by his references to Galileo and astronomy. But Milton’s version of the creation tackles the problem of absolute nothingness. If there were absolute nothingness before matter, then that nothingness would have had toShow MoreRelated Speech and Deception in John Miltons Paradise Lost Essay1736 Words   |  7 PagesDeception in Miltons Paradise Lost Rhetoric and sophistry testify to the fact that the world in which we live is a world of speech, that the clever man can compose at will in order to trick others. 1 Speech was perhaps the most important medium for Milton.   As a blind poet, his lack of visual faculties was augmented by a renewed importance on auditory paths to enlightenment, especially the communicative.   Therefore, contemplation of dialogue in Paradise Lost becomes an essentialRead MoreAnalysis Of John Milton s Paradise Lost 1852 Words   |  8 PagesAnalysis of Satan from Milton’s Paradise Lost John Milton’s epic poem, Paradise Lost, has been the subject of criticism and interpretation through many years; these interpretations concur in that Adam and Eve are the sufferers of the poem, and it is their blight to lose Paradise because of their disobedience; however, their exile is merely a plight brought by Satan, and it is he who suffers exile before any others. Satan changes from Book I of the poem to Book XII; his introduction is heroic andRead MoreStrategic Management Accounting13457 Words   |  54 PagesAccounting, in which he presented a strong case for the adoption of strategic management accounting (SMA) (Simmonds, 1981, p. 12). Many professional and academic papers continued this theme, culminating in an inï ¬â€šuential paper by Bromwich (1990) and the book Pathways to Progress (Bromwich and Bhimani, 1994) At the same time in the USA, inï ¬â€šuential academics such as Robert Kaplan, Robin Cooper and John Shank were vocal critics of the state of management accounting and urged us to improve our relevance byRead MoreStrategic Human Resource Management View.Pdf Uploaded Successfully133347 Words   |  534 PagesPrentice-Hall, Inc. A Pearson Education Company Upper Saddle River, New Jersey 07458 Compilation Copyright  © 2003 by Pearson Custom Publishing All rights reserved. This copyright covers material written expressly for this volume by the editor/s as well as the compilation itself. It does not cover the individual selections herein that first appeared elsewhere. ii Permission to reprint these has been obtained by Pearson Custom Publishing for this edition only. Further reproduction by anyRead MoreExploring Corporate Strategy - Case164366 Words   |  658 PagesECS8C_C01.qxd 22/10/2007 11:54 Page 597 CASE STUDIES ECS8C_C01.qxd 22/10/2007 11:54 Page 598 ECS8C_C01.qxd 22/10/2007 11:54 Page 599 Guide to using the case studies The main text of this book includes 87 short illustrations and 15 case examples which have been chosen to enlarge speciï ¬ c issues in the text and/or provide practical examples of how business and public sector organisations are managing strategic issues. The case studies which follow allow the

Conceptual Learning Free Essays

string(357) " role of learners who are aware of bullying\? Are victims of bullying reluctant to fight back and where they can go for help\? What measures are taken by the school to deal with learners who bully others\? Rationale of the study This study is committed to provide a positive culture where bullying and harassment in any of its forms will not be tolerated\." Conceptual learning is a process by which learners learn how to organize information in logical mental structures. Its main focus is on learning organizing principles – the way in which the mind organizes facts into ideas. Conceptual learning is a catalyst for challenging learners to think at more advanced levels. We will write a custom essay sample on Conceptual Learning or any similar topic only for you Order Now Therefore learning takes place in the form of inductive and deductive learning whereby learners shows their different ways of reasoning and understanding concepts. According to Wiig E.H Wiig K.M (2011); from business and societal perspectives, the main aim for learning requires learners as recipients to obtain appropriate attitude, perspectives, skills, insight, and understanding to perform desired function with proficiency in every respect. It is desired that the learning process be as effective and frictionless as feasible and that the content be as relevant to immediate and future requirements as possible. In this manner, we expect that an effective learning process will provide appropriate content and prepare learners to perform well in the given tasks. When this tasks consist of further learning, we expect that during earlier learning stages, leaners will have built mental models, concepts, scripts, schemata, associations, perspectives, strategies, and so on – prior knowledge – sufficiently well to build. Inclusive education has gained significance attention in recent years. According to the Department of education (2001b:5) inclusive education was introduced into South Africa by the National Commission on Special Needs in Education and Training (NCSNET) and the National Committee on Education Support Services (NCESS). The NCSNET and NCESS were appointed by the Department of National Education in 1996 to investigate and make recommendations on all aspects of ‘special needs and support services’ in education and training in South Africa. The main focus was on identifying barriers to accessing quality education for all learners and developing an education system that is responsive. Karagiannis, Stainback and Stainback, cited by Swart and Pettipher (2006:1) explain inclusive education as â€Å"the practice of including everyone irrespective of talent, disability, socio-economic background, or cultural origin in supportive mainstream schools and classrooms where all student needs are met†. Therefore every individual must access learning irrespective of the factors which affect him/her. INTRINSIC FACTORS EXTRINSIC FACTORS Autism Intellectual impairment Visual impairment Chromosomal anomalies: Down syndrome Brain, skull and spinal cord problems Cerebral palsy Chronic disease Society Abuse Curriculum Religion Bullying Poverty Language Cultural differences Poor nutrition Lack of schooling Harmful and negative attitudes Bullying School bullying is especially a deep social problem in the school premises which educators need to deal with in most time. The focus of this study is to find ways regarding the management of school bullying in secondary schools. It is important and fundamental to have a strong understanding of what the term â€Å"bullying† means in the perspective of schooling ANDD education. Smith st al. (2013: 19) refers to bullying as a subcategory of aggressive behavior, but a particularly vicious kind of aggressive behavior, since it is directed, often repeatedly, towards a particular victim who is unable to defend himself or herself effectively. The learner who is being victimized might be younger, less strong than others, or simply less psychologically confident. According to Smith et al, various researchers has found out that learner bullying in schools is widespread where there is institunalised schooling and many of the broad features are similar across different countries. Taking for example, there are characteristic sex differences, with school boys using and experiencing more physical means of bullying, and school girls using and experiencing more indirect or relational means such as gossips e.t.c. We see in media that school bullying is always reported such as boys stabbing each other or girls posting embarrassing pictures or videos mostly sex videos of individuals. Bullying is a serious concern in schools because it can have a negative effect on the person being bullied, on the person doing it and also on the bystander who witness incidents of bullying. It creates a climate of fear in the school environment as bystanders might be anxious that they will be the next on the bully’s target list. For example, learners who bully always has to threaten bystander that they will beat them if they can tell others especially educators or parents of what they are doing to other learners (victims). Learners who are being bullied, are more likely to lack self-confidence, lack concentration, suffer from depression and anxiety, poor performance and it can also lead to school drop-out of not dealt with. According to Jacobs et al. (2011: 367), the South African Constitution (1996) proclaims a child’s right tn education, but a violent culture often over shadows an environment that is conductive to learning, which creates a disparity between the rights of the children and the reality in school environment. Problem statement In most cases it is difficult for learners and educators to tell if the behavior they are experiencing amounts to bullying. To assist educators and learners to have a thorough understanding about the kind of behavior which take place, De Wet (2016) summarized various forms and examples of bullying. Verbal bullying includes hurtful words hurtful name calling, teasing, gossip, vulgar language or jokes of a racist, teasing someone about their disability or body image and spreading rumors about someone and hate speech. Physical bullying involves bodily harm and it include punching, poking, kicking, spitting, tripping and beating. Non-verbal bullying involves mostly imagery and gestures including graffiti of xenophobic nature, displaying pictures that are discriminating in nature. Other form of non-verbal bullying are winking, vandalizing and stealing or damaging someone’s belonging. Cyberbullying includes harassment and abuse via a cellphone on social media a sites or online whereby individuals or groups post embarrassing pictures, videos or threatening messages or comments on social media. Research questions How common is bullying and how it can affect leaners? What is the nature of bullying nowadays – is it mostly cyber-bullying or is there still taunting and physical bullying? What are the roles of educators, principal and parents when bullying becomes a problem? What are the role of learners who are aware of bullying? Are victims of bullying reluctant to fight back and where they can go for help? What measures are taken by the school to deal with learners who bully others? Rationale of the study This study is committed to provide a positive culture where bullying and harassment in any of its forms will not be tolerated. Learners and educators will have the right of respect from others, the right to learn or to teach, and a right to feel safe and secure in their school environment. The study will provide the foundation for the special issue on bullying and peer victimization in School by highlighting some of the major findings that have recently emerged from studies conducted before. It is also objected to: Understand the meaning of bullying from learners’ viewpoint and its cause. Find various forms of bullying that occur in school environment and ways of managing it. Find if bullying is reported and actions taken against it. Research Design The researcher will use descriptive method to describe knowledge, observations and experiences of participants with regard to the school bullying. Research paradigm that will be utilized in this study is positivism since the study will be analyzed quantitatively. Questionnaires will be used as an instrument that will gather data, objective of evidence and logical reasoning. Literature review At this point, special issue highlights current research efforts in American schools on bullying and peer victimization, and links this research to prevention and intervention planning. A brief overview of several major insights gained over the last decade in bullying research is presented. The insights are not intended to be an exhaustive list, but are intended to set the stage for the special issue and future research (Espelage et al. journal of Research on School Bullying and Victimization: What Have We Learned and Where Do We Go from Here. 2013). For far too many adults in the United States, the most vivid memory from their school days involves a distinctly unpleasant incidents, with a bully often at the heart of the memory. Some adults may remember being the victim of a bully. Some may recall being forced to stand by and watch as a good friend or weaker classmate became a victim of bullying. Another group of adults reflected, with remorse, the days when they actually bullied other learners at school. The act of bullying, however, has far move consequences than simply contributing to unpleasant childhood memories (Cooper: 2011:16). According to Cooper, both bullies and victims of bullying showed higher rates of weapon carrying, fighting, and being injured in school fights than those who were bullies or victims. Clearly bullying is a problem that must be acknowledged and addressed. Cavell (2005) states that bullying has a negative effect on the social environment of the school and creates an atmosphere of fear among learners. Bullying also affect learners’ ability to learn. A child who bullies is more likely to engage in other negative behavior; such as stealing and taking drugs. School bullying has serious short-term and long-term effects on learners’ physical and mental health. Therefore, school can overcome this negative effect if they adopt strategies that engage learners in their work, creating positive learning environments that produce academic achievement. Most learners will experience bullying at some point, either as bullies, victims or witnesses. Learners who bully other, who are victimized ,who both bully and are bullied, share number of common characteristics and are likely to suffer negative long-term consequences (Mathaba:2014). Cavell explains that one of the worst effects of bullying is that victims of bullying find it harder to make friends. They fear being isolated, rejected, intimidated, discriminated and they also avoid being harmed again. Target population The target population of this study will be restricted to students in grades 8 through 12, with modal ages of 13 through 17 years, in Ga-Khunwana secondary in 2018. For reasons of design, school with at least two parallel classes at each relevant grade level could be included in the study. From all these learners we had obtained written positive consent from both the individual learner and his or her parent/guardian. The general procedure in this study will involve learners from Ga-Khunwana Secondary school as well as educator working in the school. Ga-Khunwana secondary is geographically the biggest school in Khunwana village which is located 45 kilometers from Delareyville town in the North West province. Sampling A simple random sample of 40 participants will be considered. The data will be collected during school break and two trained specifically research assistants administered the questionnaire, which was composed of estimation 50 several sub-questionnaires, to learners in their respective classrooms. Detailed instructions on how to respond and an explanation or †meaning † of what is meant by bullying was included in the questionnaire. In addition, the instructions were read aloud by the research assistants. The learners were strongly encouraged to give sincere answers. They were told that nobody at school or at home would be informed about how they responded. Measuring instrument A closed and structured questionnaire was developed by the researcher. The questionnaire examines how bullying affect learners and the measure that educators take into account to deal with learners who bully others and who are being bullied. The questionnaire is composed of a Likert Rating Scale with five items that range from 1- 5 (strongly disagree to strongly agree) and open-ended questions. Data collection participants with an informed consent and explains what is expected. The researcher have to provide the participants with full knowledge of relevant risks and benefits. Anonymity of individuals will be ensured and the researcher to respect their confidentiality and privacy. Conclusion According to (Espelage et al (2013); a great deal about the bullying phenomenon has been learned in the past two decades: however. much is still unknown about this complex dynamic. The knowledge base has been guided by international research efforts and recent work conducted by American researchers. Research consistently suggests that bullying is a complex interaction that needs to be studied using multivariate methods. Developmental differences must be taken into account as learners’ progress through the school system. These developmental issues are particularly important for effective bullying prevention and intervention programming. Additionally, the nature and influence of the various systems (i.e. family, peer group, school) that affect learners’ behavior must be examined. This special series in School ‘ attempts to address some of these issue in bullying research. The researcher hopes that this study will assist in getting information and statistics that will be helpful in further studies. In order for various forms of bullying to decrease, all individuals involved with the school, including parents, learners, educators, administrators as well as members of the school governing body should stand together, work together towards a common goal and make sure that bullying no longer occurs in schools. The entire issue of bullying should remain in the forefront of our educational system and comes to an end. The South African Constitution (1996:19) section 28) states that every child has the right to be protected from maltreatment, neglect, abuse or degradation. Thus leaners feel safe at school and become productive members of society. How to cite Conceptual Learning, Papers

The Effect of Knowledge Management

Question: Discuss about the The Effect of Knowledge Management . Answer: Introduction Presently, with the increase of the public awareness regarding the importance of health insurance, the demand for the health insurance services has increased. The customer base in the health insurance companies is growing. The scenario is same also in Australia. As per the current statistics, the annual growth rate of the Australian health insurance sector is 6.4% and the revenue in the last financial year was $24 billion (Miller and Hayward 2017). The reports on the health insurance sector have disclosed that the health insurance companies are coming with new schemes to insure the health of the people in a better way (Keleher 2016). Due to the demand in the health insurance services and introduction of new schemes, the health insurance companies in Australia require maintaining huge number of data related to customers preferences, customers personal data and other information. This research proposal will particularly focus on the area of knowledge management and its impact on the service quality of the health insurance firms in Australia. During this research proposal it will be clear that how the main research study will be proceed. In order to conduct the study in more concise manner, the concentration will be made on a particular private health insurance company Medibank, Australia. Medibank is one of the most popular private health insurance service providing companies in Australia. The company is currently covering 29.1% of the market in Australia. The aim of the study will be identifying and analyzing the effect of knowledge management practices on service delivery quality in private health insurance firms. As per the current scenario, many people in Australia have complained that they are not getting proper service from the health insurance companies within the required time. This type of problem may be occurring due to the improper knowledge management system in the companies. However, the companies have not mentioned anything about the problems in their knowledge management systems (Pradhan et al. 2016). Therefore, the main problem area that the study will face is identifying the loopholes in the current knowledge management techniques that are affecting the service quality of the health insurance firms in Australia. Literature review Identifying the concept of knowledge management and its benefits According to Rundi (2016), knowledge management is a systematic procedure through which the business organizations manage their information and other knowledge resources. In the other words, Wang and Wang (2016) has described knowledge management as the process of managing the data and information that includes three basic activities capturing the information, distributing the information to different users and effectively using the information by the users within the company. Inkinen and Inkinen (2016) noted that the concept of knowledge management came to existence in 1990. The main reason behind introducing such concept was to organize and manage the information of the companies in an effective manner. At this current scenario, most of the business organizations especially the large organizations have implemented the knowledge management systems within their operational systems. Wang and Yang (2016) mentioned that the organizations implement the knowledge management system so tha t they can enjoy the benefits of it. The benefits of knowledge management are mentioned below: Better decision making The use of proper knowledge management system helps the business organizations taking better decision within less time. In the process of knowledge management, the information and data are kept in a systematic procedure and at the same time, the knowledge management system keeps only the useful data (Hughes and Gosney 2016). Therefore, while taking any decision, management can easily access the information and they do not need extra time for extracting the useful part from the entire information and data set. Hence, the decision making process become easy and effective. Improve the service quality The knowledge management system in a business organization especially the service providing organization helps providing better services to the customers. In the knowledge management system, the companies can keep the information of the customers in a systematic manner (Tseng 2016). Due to that, when the customers ask for the services related to their previous transactions, the companies can easily provide the required service. For example, if in a telecommunication service providing company, a customer asks for the calling details or recharge related details, then through the knowledge management system, the company can easily provide the information to the customer (Obeidat et al. 2016). Reducing time and cost The use of knowledge management system can reduce the use of time and cost in the organizations. If the organizations maintain their information and data through knowledge management system, then they do not require providing extra time and effort to identify the relevant data and information (Obeidat et al. 2016). No manual handling is required. Hence, the time and cost get reduced. Avoiding the risk of losing the data and information The knowledge management system maintain the data and information in a technical way. No manual data and information management is required in this system. Hence, the risk of losing the important data and information can be avoided easily (Jennex, Smolnik and Croasdell 2016). Identifying the limitations in knowledge management system Knowledge management is very useful tool in todays business scenario. However, this useful tool also has some limitations, due to which the business organizations face different challenges while using the knowledge management system. The limitations of knowledge management system are as follows: The knowledge management system in a company is not able to provide any clue about the future performance or outcome of the company (Al-Busaidi and Olfman 2017). Due to this, the usability of the knowledge management system is limited. There is a risk of data and information loses due to the problem of the system failure. The knowledge management systems in the companies are based on the technology (Tseng 2016). Therefore, sometimes, due to the technological failure, the knowledge management systems of the companies do not work properly and the data and information may be lost due to that. If this happens, the company may face huge problem. Knowledge management system is based on advanced technology. This means, the companies must appoint knowledgeable and skilled personnel for operating the knowledge management system. If any time, the responsible person is absent in the organization, then he whole system suffers (Inkinen and Inkinen 2016). Moreover, the employees, who do not have enough experience of using knowledge management system, also face difficulties for using the system. Implementing the knowledge management system within the company requires investing high amount of money at the initial phase. At the same time, the maintenance of knowledge management also requires much investment (Jennex, Smolnik and Croasdell 2016). Therefore, for the small and medium size companies, it is not at all possible to enjoy the knowledge management system. Analyzing the relationship between the knowledge management system and performance of the company The above discussion and analysis has clearly shown that knowledge management system of a company has several benefits, but the system is not flawless. However, Obeidat et al. (2016) mentioned that the good quality knowledge management system positively influence the performance standard of the companies. Jennex, Smolnik and Croasdell (2016) on the other hand commented that the knowledge management system in a company has direct impact on four different elements or aspects of the company and these are process, people, performance and products. Implementation of proper knowledge management system enhances the process effectiveness and efficiency. The organization requires less time for processing the input to desired output. For example, in the large banks like, National Australia Bank, the entire system depends on the knowledge management (Nationalaustraliabank.com 2017). Due to this system, the management of National Australia Bank can take right decision within minimum time. This means, due to the knowledge management system, the entire process within the organization becomes smoother. At the same time, as the works in the company is done within a minimum timeframe, the cost of the company is also reduced. This means, the performance of the company is improved. The implementation of the knowledge management system also improves the quality of the people within the company. The employees can improve their learning through this system. Along with that, the advanced knowledge management system makes the employees more flexible and gives job satisfactions to them (Al-Busaidi and Olfman 2017). Hence, the performance standard of each employees as well as entire organization is improved. However, in this context, Wang and Yang (2016) argued that the employees of the organization can be flexible if they know the how to use the system, otherwise, it may occur high cost to the company. Rundi (2016) noted that the implementation of the knowledge management system can improve the service or product quality of the business. If the example of National Australia Bank is considered, then it can be said, as the organization runs its business through the knowledge management system, the employees of the bank has the access of the customers data and information at all time. Therefore, if a customer asks for any service at any time, the employees can provide that. This means, the service quality becomes improved. However, Obeidat et al. (2016) argued that is any data is lost due to the system failure and then knowledge management system can negatively affect the service quality of the company. On the contrary, Tseng (2016) stated that the system failure canbe avoided through proper maintenance. Moreover, as the process, people and service or products are improved, the performance of the company automatically improves. Research questions The questions based on which the research will be carried on are as under: Why the knowledge management system is important at present business context? How knowledge management system helped Medibank improving its service quality? What are the major challenges faced by Medibank due to the use of knowledge management? How the companies can improve their knowledge management system further? Hypotheses H0: The knowledge management system has no positive relationship with the service quality of the organization. H1: The knowledge management system has direct positive relationship with the service quality of the organization. Research methodology This research will be based on a specific methodology that will include specific philosophy, approach and design of the research. The philosophy, approach and design are the bases of a research project. While conducting this particular research, it will be necessary selecting the specific philosophy, approach and design from the available group of philosophy, approach and design. Among all of the three research philosophies that are positivism, realism and interpretivism, the study will prefer to choose positivism. The positivism philosophy will help the research analyzing the data following the quantitative data analysis method (Baskerville and Wood-Harper 2016). The approach of the research will be the deductive approach, which will help completing the study successfully within minimum possible time (Wright et al. 2016). At the same time, the deductive approach is very effective for conducting the study by setting the research hypotheses in the beginning. The design of the research will be based on the descriptive research design, which is effective for conducting the detailed analysis during the study (Stanek, Babkin and Zubov 2016). This detailed analysis can be done based on available literature and theories. Project plan Activities Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Week 14 Selecting the topic of the research Setting aim, questions and hypotheses of the research Reviewing the existing literature Selection of the methodology for the research Initiating the primary data collection Conducting the analysis of the primary data Identifying the results of the analysis Deriving the conclusion of the study Providing appropriate recommendations Final draft preparation Table 1: Gantt chart (Source: Created by author) Research process Every research project must have a systematic flow, so that the aim can be achieved successfully within the required time (Robson and McCartan 2016). The process of this particular research will start with the topic selection and along with that setting the aim, questions and hypotheses of the study. The second step of the study will be literature review. In this stage, the research will gather the information from the previous literature. The third step will be the selection of proper methodology. In this step, the philosophy, approach and design of the research will be selected. At the same time, the data collection and analysis methods will be also decided. The next step will be data collection and analysis. In this step, the research will gather the primary data from the relevant sources and will analyze those through valid data analysis techniques. After that the research will derive the conclusion by identifying to what extent the findings of the research have provided answers to the questions and lastly, the recommendations will be provided. Data collection and analysis methods Data collection is one of the essential parts of a research. The success of a research highly depends on the quality of the data that it collects. This particular research will collect primary and secondary data, so that the study can be done accurately. The primary data will be collected by conducting survey as well as interviews. The sample for the survey will be selected from the employees of Medibank. The sample will be gathered by using the probability sampling method. The sample size is expected to be 90 for the survey of the study. On the other side, the sample for the interview will be selected from the managers of Medibank. The expected sample for the interview is 4 managers. The sample will be selected by following the non-probability sampling method. The required secondary data will be gathered from the journals, articles and different websites. After gathering the data, the research will require analyzing those collected data through proper data analysis methods. The data collected through survey will be analyzed by using the quantitative data analysis method. This particular method will help analyzing the huge quantity of survey data very easily through mathematical analysis method (Gray and Malins 2016). On the other side, the data collected by the interview, will be analyzed using the qualitative method of data analysis. This method will help analyzing the data in detailed manner (Carter et al. 2016). Expected outcomes This research will aim to identify and analyze the impact of knowledge management on the service delivery of the health insurance firms. It is expected that the study will be able to identify how the knowledge management is used by the current health insurance companies in Australia. At the same time, it is also expected that the study will focus on the challenges of the knowledge management system in a particular health insurance company like, Medibank. After identifying the challenges, the study will be able to identify how these challenges are negatively impacting the service quality of the company. Moreover, the study is expected to analyze the overall efficiency of the knowledge management system in respect to the health insurance company in Australia. Conclusion This proposal has identified that knowledge management system is very useful at the current business context. The use of knowledge management may improve the performance standard of the business organizations. At the same time, the knowledge management system also improves the efficiency of the employees. However, this system has also some limitations for which the performance quality of the companies may be negatively affected. Reference list: Al-Busaidi, K.A. and Olfman, L., 2017. 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